Returns and Refunds

At Emoh, we value your satisfaction and strive to deliver the best quality products. Please read our refund policy carefully:

✅ Eligibility for Refund

• Orders are eligible for a refund only if the product is received in a damaged condition.

• Refund requests must be made by emailing us at support@emohstore.com within 48 hours of delivery.

• To process your request, please include:

  • Your order number

  • A description of the damage

  • Photographs of the damaged product

🚫 Non-Refundable Conditions

• Refunds will not be issued for:

  • Change of mind or incorrect orders placed

  • Products damaged due to misuse after delivery

  • Requests made beyond the 48-hour window

💳 Refund Process

• Once your request is approved, the refund will be initiated to your original payment method within 5–7 business days.

• You will receive a confirmation email once the refund is processed.